Can I send a copy of my documents or do I need to send an original?

Emailing your legal documents to LLS greatly improves the speed with which we can get your documents scheduled for service. However, if your document has special markings or colors that makes it uniquely original, you may want to mail it to us.



Where Should I Send my Documents?

If mailing, please send all documents to:

Lux Legal Services
2155 NE 51st Place

Unit D

Des Moines, IA 50313

If emailing, send to:

tiffany.allison@luxlegalservices.com

Your documents will be logged in and assigned to one of our team members within 24 hours of receipt.



Do you accept credit cards?

Yes, LLS accepts all major credit cards including American Express.
* If paying with American Express, please note, LLS charges 3 percent of the total balance.
This applies to American Express Cards only, to cover additional fees charged by American Express.



Do you serve outside of Des Moines?

Yes! While LLS is headquartered in Des Moines, we serve every county in Iowa!



I’m not sure where the defendant is located now, can you help?


Yes. When you hire LLS to provide process service, you are entitled to one free restricted database search – a $60 value! However, if further research is necessary, ask to speak with our investigative department about further search options that are available to you.



How do you calculate your rates?

Rates for delivery of legal documents ranges between $65.00 – $175.00 and are determined by: location, number of people being served, and the priority level selected.

      

What is the difference between the following documents?

Affidavit of Service * Proof of Service * Return of Service

All of these terms refer to the same document. This is the document that the Process Server prepares, signs and files testifying to the court that he or she delivered your legal documents.

To view an example of an LLS Affidavit, click here.



I need to get an out-of-state subpoena issued and served in Iowa
.

Contact the clerk’s office in the Iowa county where you would like your out-of-state subpoena issued and ask what they require. Typically, counties require a letter instructing the clerk to issue the subpoena and a filing fee for doing so. Once you have that, you can send it to LLS for delivery.

However, in order to save a lot of back and forth, many of our clients simply send the filing fee and directional letter directly to LLS, we take it to the clerk’s office and have the subpoena issued, and then LLS takes the issued subpoena and serves it. Please call LLS to discuss this in more detail.



Does LLS advance witness fee checks?

Yes, LLS frequently advances witness fee checks. There is a small charge for advancing funds.



Can LLS act as a receiver of subpoenaed documents?

Yes, LLS is frequently is called upon as the receiver of subpoenaed documents. We will provide a receipt to the person submitting the documents and forward the documents the same day we receive them.

To view an example of an LLS Status Report, click here.



Privacy Policy

Protecting your private information is our priority. LLS does not sell, rent or lease its customer lists to third parties.



Refund/Cancellation Procedure

Service fees for jobs cancelled before service has been attempted will be refunded minus any administrative costs incurred by IPS. Once an attempt has been made, LLS cannot refund any service fees.



Delivery Policy


Service attempts are made in line with the level of service requested. Notarized affidavits of service (testifying to the court that your documents were delivered) are emailed (copy) AND mailed (original) within one week following service. For e-filed cases in Iowa, affidavits will be e-filed by LLS. All other affidavits will be returned to you for filing with your court case.



Do I need to hire a process server?

Most state and federal courts require you to have your legal documents served by an independent third-party process server.



What if I don’t know WHERE the person is whom I need to serve?
Sometimes called skip tracing, Lux Legal Service offers one free restricted database search with each process service we receive. Once we have your documents, we can begin the search.



Doesn’t the sheriff serve papers also?
Yes, they do, however, they have many other duties, many of which may take priority over process service.  Your Service of Process is our Number 1 Priority!

(515) 988-5468

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